A $100 dollar coupon in any of the department stores and discount stores listed on the website of the Liberty Department Store in New York City may not be enough to save a customer from a $300 coupon, according to the law firm that is representing customers.
The law firm representing Liberty customers filed the lawsuit Tuesday in Manhattan federal court against the chain after the company failed to pay for more than $200,000 in unpaid coupons.
Liberty employees allegedly pocketed coupons without authorization for use at several of its stores, and used them to get free merchandise and credit, according the lawsuit.
The company had to repay the $200 million in unpaid coupon money in January, the lawsuit says.
In response to the lawsuit, Liberty CEO David R. Waggoner said the company had made changes to address customer issues and would make “every effort” to fix them.
The lawsuit accuses the company of not following proper payment practices and does not allege that Liberty employees stole coupons or illegally took items off store shelves.
Waggoner, however, declined to say how much he would be willing to pay.